Data Deletion Policy

You can revoke Autopilot's access to your Google account yourself, without contacting us. Sign in to your Google account, open the security settings, find the third party connections list, select Ads Autopilot and remove its access.

Revocation takes effect immediately: all further data access stops and any pending writes, including approved changes that have not yet been pushed, are cancelled. Revoking access does not by itself delete data we have already stored; use the request process below for that.

Email support@adsautopilot.ai from the account email address, stating that you want your data deleted and naming the accounts or workspace concerned. We use the sending address to verify the request; if we cannot match it to an account, we may ask for further verification before acting.

• Connected account records, including manager and sub account links and stored OAuth tokens.
• Cached Google Ads performance data (campaign, keyword, search term, asset and spend metrics).
• Audit findings and their supporting evidence.
• Recommendation history and generated reports.
• Approval logs and rollback records held in Autopilot.

We retain records we are legally required to keep, principally billing, invoicing and tax records, for up to 7 years, as required by Australian tax and financial reporting law. These are kept in restricted systems and are not used to operate the product. We may also keep aggregated or deidentified statistics that cannot be linked back to you or your accounts.

We complete verified deletion requests within 30 days of verification, including removal from routine backups on their normal expiry cycle. We send a written confirmation to the requesting address once deletion is complete.

Cancellation ends your subscription and stops billing and nightly audits. Your workspace and its history remain available so you can reactivate or export.

Deletion permanently removes the data listed in section 3. It cannot be undone, and reconnecting later starts from an empty history. If you want both, cancel and then send a deletion request.

Any change you approved and Autopilot pushed to Google Ads lives in your Google Ads account. Deleting your data here does not reverse those changes. They remain in effect until you change them in Google Ads.

The 30 day one click rollback is a separate feature of the product and depends on the approval records described above. Once those records are deleted, rollback through Autopilot is no longer possible.

Contact support@adsautopilot.ai, call 1800 SEARCH (1800 732 724), or write to Search Marketing Group Pty Ltd, Melbourne: Level 5, 111 Cecil Street, South Melbourne VIC 3205, Australia; Sydney: Level 1/457 to 459 Elizabeth St, Surry Hills NSW 2010, Australia. See also our Privacy Policy.